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Frequently Asked Questions

How do I track my order?

If you are a registered user, Click Here to track your order.

If you are a guest user, click Here to track your order.

When will I receive my order?

Generally, your order will be dispatched within 24 Hrs. after your transaction has been confirmed and product delivery time is 3 to 6 working days . However, depending on the product the dispatch time may vary. Please refer to your product description for more details. You will also be notified via email when the product(s) are shipped to you. 

Click here to check the order status.

How do I know my order is confirmed?

You will be acknowledged through an email with order confirmation details.
Click here to check the order status.

We support a variety of payment options including wallet, credit, and debit card.

Cash on delivery is also available. 

Once the order has been confirmed, it cannot be canceled, refunded, replaced, or returned.*We do not have a refund policy if you refuse the delivery.Please refer to the Refund Policy for more detail.

In case you received the damaged or wrong product, Multiple Debits share the order number and images of the product within 48 hours on the given Whatsapp order enquiry link available in home page.

We will resolve your concern within 48 working hours.

1. Go to My Account -> Modify your address book entries
2. Fill in the information to update your address
3. Click Update address

*Please note that after your order is shipped you cannot change any details on your order.


1. Click Here and select Forgot Password option.

2. Enter your registered email ID, and click on Submit.

3. You will receive an email with a link to update your password.

* For security purposes, your account will get locked automatically, in case of multiple failed login attempts.

Please give bulk order requirement in the given Whatsapp order enquiry link available in home page.